Privacy Policy
Last updated: July 12, 2026
This page is a starting template covering common privacy-policy sections. Have it reviewed by counsel before relying on it as your binding policy.
1. Overview
This Privacy Policy describes how Prudra ("we", "us") collects, uses, and shares information when you use our website, dashboard, and API (the "Services").
2. Information We Collect
We collect information you provide directly, such as account, company, and contact details; information generated through your use of the Services, such as API activity, wallet and transaction metadata, and support requests; and information collected automatically, such as device, log, and analytics data.
3. How We Use Information
We use information to provide and operate the Services, process transactions, detect and prevent fraud or abuse, comply with legal and regulatory obligations, communicate with you, and improve our products.
4. How We Share Information
We share information with service providers who help us operate the Services (such as infrastructure, analytics, and compliance vendors), financial institutions and payment or blockchain networks needed to complete transactions, and regulators or law enforcement where required by law. We do not sell personal information.
5. Data Retention
We retain information for as long as needed to provide the Services and to meet legal, accounting, and regulatory requirements, including anti-money-laundering record-keeping obligations that may apply to financial transaction data.
6. Security
We maintain administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, or misuse. No system is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. You can exercise these rights by contacting us using the details below.
8. Cookies and Tracking
We use cookies and similar technologies on our website for functionality, analytics, and to understand how the site is used. You can control cookies through your browser settings.
9. International Data Transfers
We may process and store information in countries other than your own. Where required, we put safeguards in place to protect information transferred internationally.
10. Children's Privacy
The Services are not directed to children, and we do not knowingly collect personal information from children.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the dashboard or by email.
12. Contact Us
Questions about this Privacy Policy can be sent to [email protected].